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Responsible Gaming
Millioner Casino supports a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. If gambling stops being enjoyable or begins to affect your life, it is important to take a break and seek support.
Gamble responsibly
Gambling involves risk and there is no guaranteed way to win. Every bet has an uncertain outcome, and previous results do not predict future results. A win does not mean that another win is due, while a loss cannot be corrected by placing more bets. Avoid viewing gambling as an investment, income source or solution to financial difficulty.
Before you play, decide how much time and money you are comfortable spending. Only use money that you can afford to lose after essential expenses have been paid. A responsible approach means keeping gambling within a planned entertainment budget and accepting that losses are part of the activity.
- Only gamble if you are legally permitted to do so and meet the applicable minimum age requirement.
- Set a budget before playing and do not exceed it.
- Set a time limit and take regular breaks away from the screen.
- Never gamble with money needed for rent, bills, food, education or other essentials.
- Do not chase losses by increasing bet amounts or playing for longer.
- Do not borrow money, use credit intended for essential spending or sell belongings to fund gambling.
- Avoid gambling when you are upset, stressed, tired, intoxicated or under the influence of medication that affects your judgement.
- Treat gambling as entertainment and not as a method of earning income.
- Keep gambling separate from other financial commitments and household budgets.
- Talk openly with someone you trust if gambling begins to concern you.
Gambling should never be used to manage stress, loneliness, anxiety or other difficult feelings. A break, a different activity or a conversation with a trusted person may be more helpful. If you are under 18, do not gamble. Adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices.
Tools to help you stay in control
Planning limits before you start can make it easier to stay in control. Depending on the options available to you, account tools may allow you to set limits on deposits, wagering, losses or session time. You may also be able to request a temporary break, restrict access to your account or close your account.
A limit is most effective when it is set before gambling begins. Choose an amount and period that reflect your personal circumstances, and do not change the limit simply because you have lost or want to continue playing. Some limit changes may not take effect immediately, so do not rely on a new limit to prevent current gambling.
Practical steps
- Review your household budget and identify an amount that is genuinely affordable for entertainment.
- Set a personal spending and time limit before opening a game.
- Use available account controls and check your activity regularly.
- Keep records of gambling expenditure rather than relying on memory.
- Stop playing when your planned session or budget ends.
- Remove saved payment details if they make it too easy to deposit.
- Use device, browser or banking controls that can help restrict gambling access.
- Take a longer break if you feel unable to follow your own limits.
Account tools are designed to support your decisions, but they are not a substitute for professional advice. If you find it difficult to set or maintain limits, consider requesting account closure or self-exclusion and contact a qualified gambling support service.
Recognising when gambling may be a problem
Problem gambling can affect people in different ways. It may develop gradually, and you do not need to experience every warning sign before asking for help. Early support can reduce harm and make it easier to regain control.
- Spending more time or money gambling than you intended.
- Repeatedly trying to win back money that has been lost.
- Feeling restless, irritable or anxious when trying to stop.
- Thinking about gambling often or finding it difficult to concentrate on other activities.
- Hiding gambling activity, losses or account transactions from family or friends.
- Borrowing money, missing payments or selling possessions because of gambling.
- Using gambling to escape problems, sadness, stress or other uncomfortable feelings.
- Arguing with people close to you about gambling.
- Neglecting work, study, health, family responsibilities or social activities.
- Returning to gambling soon after deciding to stop.
- Feeling guilt, shame or distress after gambling but continuing to play.
- Believing that a win is necessary to repair financial or personal problems.
If any of these signs feel familiar, stop gambling and take the concern seriously. Do not try to recover losses by placing further bets. Consider closing or restricting your account, speaking with someone you trust and contacting a professional support service in your area. Support is available whether the concern is new, long-standing or related to someone else’s gambling.
Gambling-related financial stress can also affect partners, family members and friends. If someone close to you is affected, set clear financial boundaries, avoid covering repeated gambling losses and seek independent advice. You are not responsible for controlling another person’s gambling, and you can ask for help for yourself.
Taking a break or closing your account
A temporary break can provide time to review your gambling and consider what support you may need. If a short break is not enough, you may choose to request longer-term account restrictions, self-exclusion or account closure. Make your request through the available account or customer support process and follow any identity or security steps required.
Self-exclusion is a formal decision to stop gambling for a selected period or until further notice. During an exclusion period, do not attempt to create another account or use another person’s account. If you believe an account has been opened or used in breach of an exclusion request, report the issue through the available support channel.
Before closing or restricting an account, review any pending transactions and account information. Account closure does not remove financial obligations that have already arisen or change the importance of seeking help. Keep any relevant records, and do not reopen access simply because you feel pressure to recover losses.
Getting support in Australia
If gambling is affecting your finances, relationships, work, study or wellbeing, contact a recognised gambling support service in Australia. Services may offer confidential information, counselling, financial guidance and support for family members. You can also speak with a general practitioner or qualified mental health professional.
If you feel at immediate risk of harming yourself or someone else, contact emergency services or attend the nearest hospital emergency department. If you are experiencing severe distress, do not stay alone; tell a trusted person what is happening and ask them to remain with you while you seek urgent help.
Our approach to safer gambling
Millioner Casino provides responsible gaming information to help players make informed decisions. We encourage players to understand the risks, use available account controls and request a break whenever gambling no longer feels manageable. We may take steps to protect account integrity and support responsible access where concerns are identified.
Responsible gaming is a shared responsibility. Players should provide accurate information, maintain secure account access, follow applicable rules and use only their own account. We cannot decide what is affordable for an individual, so each player must assess their own circumstances and act before gambling causes harm.
This page provides general information and is not medical, legal or financial advice. Gambling laws, support arrangements and available account features may vary depending on your location and circumstances. Always check the applicable rules and seek independent professional advice when needed.